My DSL speed seems like it’s been going downhill, so I ran a speed test.
The rate I should be getting? 3072 kbp/s download, 384 kbp/s upload. Now I have to sit on hold. What a great way to spend the weekend.
Before you ask, I tried multiple tests on servers in Ireland, England and the US. Reported download speed ranged from 175 kbps to 972 kpbs (upload was consistently around 300 kbps).
“All of our agents are currently on calls. Please hold and your call will be answered in rotation.” GAH!
One reply on “I’m doing the math… and I think I’m getting short-changed”
[…] spoke to BT today and they had me re-run the speed test. It’s way better than it was a little over two weeks ago (2543 kb/s vs. 649 kb/s). I still have no idea if it was contention, line noise or what. […]