I’ve made no secret of how much I love SmugMug. Great price, straight-forward UI, unlimited photo storage, open APIs… blah, blah, blah. You want loyal customers? Simple: make a great product and support it well.
Well, here’s another tip for loyal customers: give ’em free stuff for no reason whatsoever.
I logged into SmugMug tonight to check the stats on my pictures and guess what? They’re going to send me stickers and a camera strap… just ’cause.
I’m feeling the love.